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Вся инфраструктура построена на собственном оборудовании ИТ-ГРАД.

ИТ-ГРАД входит в десятку крупнейших поставщиков SaaS в России (по результатам исследований CNEWS).

Процедуры и методики миграции в облако успешно опробованы на сотнях наших клиентов.

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An effective solution which will enable providing your organization with high-performance workplaces and at the same time reducing software and hardware costs.

Terminal server – is a server which provides customers with a pool of computing resources (memory, disk space, CPU time) to solve various tasks. Technically, terminal server is a powerful computer connected via the network to the terminal clients, which mostly represent specialized solutions to access the terminal server or low power workstations. Local machine terminal performs data input redirecting (from mouse and keyboard) to the server and displays remote desktop but does not perform computing work. All calculations in the terminal system are performed by the server. System performance depends only on the terminal server resources.

Terminal server

For the employee, the process of work with application at the terminal will look identical to the process which would be performed at the local machine.

Any channel to access the Internet can be used to transfer data between the terminal and the server and under certain conditions even a mobile phone can be used to access a remote desktop.

Thin Clients

“Thin clients” are used to access a remote server based on “Terminal Team Server” service, in the quality of which both ordinary computers and specialized devices are used. It is technically correct to use this term for both variants, but further by the term “thin client” we will always mean namely specialized device.

There are no high demands imposed to a thin client because its task is only to transfer data from the keyboard and mouse to the server, to receive desktop “picture” from the server and to display it on the monitor. Most often, thin clients represent a small device, inside of which a low-power processor, a small amount of RAM, an integrated graphics and network adapters with ports for connecting peripheral devices are installed.

  • High level of system security. Use of electronic keys is possible. The absence of hard disks and the ability to ban “flash cards” use. Data are not transferred through the network. Data are not stored at the thin client.
  • Reliability.Высокая . High reliability is caused by the thin client simplicity. The absence of moving parts and simplified architecture increase reliability of the system in general, significantly increasing the service life.
  • Scalability. In order to add one more workplace there is no need to install and configure the whole computer, it is enough to connect one more terminal.
  • Efficiency, ergonomics and comfort. . One terminal can save up to 80% of energy in comparison with an ordinary PC. Noiseless operation. Thin clients have no fans or other moving parts, which reduces the noise level by several tens of decibels. Thin clients do not occupy much space on the table and some are even attached to the end face of the monitor.
Thin clients do not occupy much space on the table and some are even attached to the end face of the monitor.

Many men set the thin clients cost, which can reach the cost of an average workstation, against their advantages. But do not forget that the computer price is only a part of the total cost of ownership. More than a half of the cost of ownership consists of the costs of operating personnel, repairs, upgrades, down time compensation, new software purchase. Due to this thin client pays back the purchase costs.



Employees of the company have access to its whole infrastructure anywhere in the world; they only need access to the Internet.

Software Costs Reduction

You get rid of the costs of initial software purchase and annual licenses renewal. All the programs installed at the terminal server are provided to you for use on a leasehold basis under special licensing programs from the manufacturers. You do not need to buy boxes, the number of licenses can be increased or decreased and you will always have the latest products versions.

Data Storage Security

Loss of information due to the client workstation or terminal failure is impossible since all the information is stored at the server. Backup procedures are simplified through centralized data and settings storage. As a result, there is no need to concern about your valuable data and programs safety at workstations.

There is no need to use UPSs (uninterruptible power supplies) since even a short power cut will not lead to data loss; running applications and the desktop state will remain the same as prior to the power cut and the user will be able to continue working..

Total Cost of Ownership (TSO) Reduction

The reason for the costs reduction is the decrease of costs of purchase and support of computers in working condition and software for each workstation and also due to absence of necessity to restore the failed workplace and absence of down time due to data loss because of technical reasons.

Since all the calculations are made at the server it is not necessary to buy powerful computers for employees. You get access to the most modern programs even at older computers.

Information Security

Adjustable limits on independent installation, programs launch and data change allow to prevent unauthorized access by users both to the data and to the information system in general; thereby there is no opportunity to steal business information and to infect the system with viruses. Program ban of “flash cards”, external disks, CD-drives and floppy disks use is available.

Data are not transferred through the network – only desktop image is transmitted to client locations.


In order to add one more workplace there is no need to install and configure the whole computer. It is enough to submit a request with a new employee’s name and the programs necessary for him in our technical support.

Centralization of Management and Ease of Administration

Software installation in terminal infrastructure is performed only at the server; therefore system administration is fully centralized.

The users have no opportunity to influence stability of the applications at their workplace. Accordingly, administration is simplified and the user support costs are reduced. Centralized management provides great ability to the administrator: software monitoring and control, user activity monitoring and limit on the use of undesirable resources and maintenance are simplified and troubleshooting is accelerated. Troubleshooting time is reduced to minutes.

Service cost is rated according to the number of users who need to connect to the terminal server and to the availability of tariff modifiers.

Under the tariff modifiers we mean requirements to change the standard set of server characteristics or its software composition. Specific examples are given below in Extra Features section.

The service cost includes the following elements:

  • Computational capacities of the server hardware in accordance with SLA;
  • Cost of all the necessary licenses (Microsoft Windows Server 2008R2 x64, Terminal Server CAL);
  • Secure access to the server from the Internet through the terminal client via HTTPS protocol (client's server is protected against attacks from the Internet by using MS Forefront Threat Management Gateway 2010 and MS RD Gateway);
  • Regular updating of the server operating system (via WSUS);;
  • Management of the users’ accounts;
  • Space for the users’ documents at the rate of 1Gb of usable capacity per user;
  • Users’ access to the Internet;
  • Monitoring of the terminal server availability and productivity;
  • Daily backup of the users’ data.

In addition to the basic features you can order:

  • installation and maintenance (including updates up to the current versions) of extra licensed software, including:
    • Microsoft Company products (Office, Project, Visio and other on request);
    • 1C Company products; 
  • increase of the server resources for the ability to work with extra software; 
  • increase of the number of unique users;
  • increase of the disk space for users.

Feedback from Aleksey Domannikov, Deputy Head of the Automation Department of LLC “Mitsar”

“We faced the problem of cleaning mail of large spam and viruses volumes. IT-GRAD provided us with a virtual server and with the necessary number of Spam Titan Licenses corresponding to the current needs of the company.”

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R. Venediktova, General Director of LLC “Prometey”

“For more than two years this company has been providing us with services of virtual infrastructure organizing based on VMware technology. Our business is telecommunication services, billing of which is one of the critical business tasks of “Prometey” Company. Due to “IT-GRAD”’s technical solutions the billing of our services is provided at the highest level.”

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Andrey Okhrimenko, IT Director of “Boutique.ru” Online Store

“At this point we have abandoned 30 work stations and transferred our clients to the virtual desktops based on VMware View Solution, deployed in “IT-GRAD”’s public cloud. Workstations infrastructure has been arranged in a standard form which facilitates its support, reduces incidents response time and facilitates the process of input/output of new workplaces for the employees.”

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General Director of LLC “Komplekt”

“Our company has been cooperating with “IT-GRAD” for a long time. We use such services as workplace organization, OCS telephony, 1C Rent and mail server hosting. Thanks to the company experts’ work all our employees bring a significant contribution to the business development.”

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Elena Ivaschenko, Deputy General Director of LLC “Mosregionvent”

“For two years we have been successfully partnered with IT-GRAD. We rent 1C: Accounting 8.2 and 1C: Trade Management 8.2 Configuration. These configurations have been finalized by IT-GRAD’s technical specialists in accordance with our wishes, for what we express special thanks to them.”

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Vyacheslav Karpuhin, CIO of “ARMAKS Group”

“Two virtual servers have been organized on the basis of the dedicated infrastructure: Terminal Server + 1C server and DB server. This approach to IT organization has enabled us to provide high-quality infrastructure for accountants and to avoid capital expenditures.”

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Marina Shevchenko, Director of LLC “Poverenniy” (Accounting Outsourcing)

“We are attracted by the data security in “IT-GRAD”’s “cloud” service. We can be sure that only licensed software and protected space will be used.”

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Boris Greydinger, CIO of ESET Company

“We are satisfied with the quality of services provided by “IT-GRAD” Company. We can mention the quality of technical support and readiness to provide all necessary consultations quickly and efficiently. We are ready to recommend “IT-GRAD”’s virtual machines rent as a flexible solution allowing to avoid substantial costs on building your own infrastructure.”

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Pavel Vlasov, Director of “Information Services of the Housing and Communal Services”

“While working with “IT-GRAD”’s team we have identified the following advantages of the used services: availability, price, flexibility and capacity of VMware platform itself. It is convenient to update our systems after making a full backup of the virtual machine, or a snapshot with the ability to roll back very quickly...

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