In the current conditions, optimization of costs on non-core activity allows to provide the edge in the market. We offer you the opportunity to focus on solving key problems of your own business and to outsource the related activities. You can control your costs on IT services and manage their quality and due to the functional approach you can have a dialogue with us in in simple terms of such notions as a workplace rather than CPU frequency and graphics card type.

You need a high-class specialist in the IT field, but:

  • only for the time while your staff member is on leave (sick or training);;
  • the amount of work for him does not exceed a couple of hours per day/week/month and sometimes even his personal presence is not necessarily;
  • your budget is not designed for one more non-core employee..

Outstaffing - this is what you need!

We will provide our specialist at your full disposal on the schedule convenient for you: for example, for the full-time or only on holidays and weekends. You do not need the constant presence of a specialist at the territory of your company? We can offer you subscription service by phone or by means of remote administration. You choose the required time for our employee to response the call or to appear at your place.

What it means for you:

  • You are not engaged in searching for qualified personnel and do not bear costs to retain it.
  • You do not need to worry about keeping employee’s qualification and about his professional degradation in case of the absence of proper occupancy.
  • You choose employee’s qualification by yourself and can vary it if necessary.
  • Redistribution of risk to the performer in case of illness or absence for any other reason of the rented employee (we will provide a specialist of similar or higher qualification to replace).
  • Predictability and transparency of costs, allocation of costs to the prime cost and the absence of social payments.

Specializations Which We Can Offer:

  • UNIX System Administrator - knowledge of FreeBSD, RH Linux, Solaris, HP-UX, AIX OSs.
  • Windows System Administrator - knowledge of Microsoft OS and Exchange, MOSS, OCS, SCOM, SCCM system software.
  • Network Administrator - knowledge of Cisco (28xx, 38xx, 65xx, 72xx, ASA / PIX, WLAN44xx / 55xx), Juniper (IDP, SSG).
  • Virtual Infrastructure Administrator - knowledge of VMware ESX Server, VMware Virtual Center, vSphere.
  • DB Administrator - knowledge of Oracle 9,10,11 DBMS under various commercial Unix systems, MS SQL.
  • Data Storage Area Networks Administrator - knowledge of Brocade, QLogic, HP (EVA), NetAPP.

Moreover, we are ready to comprehensive service and support in the following areas:

  • NetApp Data Storage Systems (DSS) Maintenance
  • Workstations Fleet Maintenance
  • Virtual Infrastructure Maintenance
  • Functional Monitoring

For details of these services, read in the tabs.

Tasks to Be Solved

  • Increased flexibility and scalability - the ability to plan in simple terms - a workplace
  • Better control of the equipment fleet and finance charges on its maintenance
  • Improved quality of IT services and the ability to manage.
  • Increased productivity
  • Increased level of computer security

Increased level of computer security

  • A computer with the standardized configuration adequate to the tasks to be solved.
  • Licensed basic software (Windows operating system, Microsoft Office, anti-virus, etc.).
  • Connection to the network for the ability to use other services (the Internet access, email, file resources of shared access, etc.).
  • As part of the workplace service, repair and replacement of equipment which does not meet SLA parameters and the basic software upgrade to newer versions are performed.
  • Technical support within the framework of the contract
  • Preventive monthly and quarterly PC maintenance

You are the head of the IT department. Your company has its own well-developed IT infrastructure, equipment and high quality personnel. Activity of your company does not imply the use of outsourcing but you need confidence in timeliness and correctness of informing you and your specialists about the occurred or expected incidents. You do not want to get to know about the problem from the general director or other members.

We Offer:

  • Methodology of monitoring implementation in the paradigm of IT services enabling to describe all its functional components, not forgetting about the annoying little things.
  • Proactive Monitoring (trends analysis and reaction prior to the incident as such).
  • Timely notification of the customer’s responsible professionals according to the approved regulations.
  • Implementation of the agreed actions when certain events occur
  • Observing and response in 24x7x365 mode.

Feedback from Aleksey Domannikov, Deputy Head of the Automation Department of LLC “Mitsar”

“We faced the problem of cleaning mail of large spam and viruses volumes. IT-GRAD provided us with a virtual server and with the necessary number of Spam Titan Licenses corresponding to the current needs of the company.”

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R. Venediktova, General Director of LLC “Prometey”

“For more than two years this company has been providing us with services of virtual infrastructure organizing based on VMware technology. Our business is telecommunication services, billing of which is one of the critical business tasks of “Prometey” Company. Due to “IT-GRAD”’s technical solutions the billing of our services is provided at the highest level.”

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Andrey Okhrimenko, IT Director of “” Online Store

“At this point we have abandoned 30 work stations and transferred our clients to the virtual desktops based on VMware View Solution, deployed in “IT-GRAD”’s public cloud. Workstations infrastructure has been arranged in a standard form which facilitates its support, reduces incidents response time and facilitates the process of input/output of new workplaces for the employees.”

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General Director of LLC “Komplekt”

“Our company has been cooperating with “IT-GRAD” for a long time. We use such services as workplace organization, OCS telephony, 1C Rent and mail server hosting. Thanks to the company experts’ work all our employees bring a significant contribution to the business development.”

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Elena Ivaschenko, Deputy General Director of LLC “Mosregionvent”

“For two years we have been successfully partnered with IT-GRAD. We rent 1C: Accounting 8.2 and 1C: Trade Management 8.2 Configuration. These configurations have been finalized by IT-GRAD’s technical specialists in accordance with our wishes, for what we express special thanks to them.”

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Vyacheslav Karpuhin, CIO of “ARMAKS Group”

“Two virtual servers have been organized on the basis of the dedicated infrastructure: Terminal Server + 1C server and DB server. This approach to IT organization has enabled us to provide high-quality infrastructure for accountants and to avoid capital expenditures.”

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Marina Shevchenko, Director of LLC “Poverenniy” (Accounting Outsourcing)

“We are attracted by the data security in “IT-GRAD”’s “cloud” service. We can be sure that only licensed software and protected space will be used.”

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Boris Greydinger, CIO of ESET Company

“We are satisfied with the quality of services provided by “IT-GRAD” Company. We can mention the quality of technical support and readiness to provide all necessary consultations quickly and efficiently. We are ready to recommend “IT-GRAD”’s virtual machines rent as a flexible solution allowing to avoid substantial costs on building your own infrastructure.”

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Pavel Vlasov, Director of “Information Services of the Housing and Communal Services”

“While working with “IT-GRAD”’s team we have identified the following advantages of the used services: availability, price, flexibility and capacity of VMware platform itself. It is convenient to update our systems after making a full backup of the virtual machine, or a snapshot with the ability to roll back very quickly...

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