IT INFRASTRUCTURE MAINTENANCE
In the current conditions, optimization of costs on non-core activity allows to provide the edge in the market. We offer you the opportunity to focus on solving key problems of your own business and to outsource the related activities. You can control your costs on IT services and manage their quality and due to the functional approach you can have a dialogue with us in in simple terms of such notions as a workplace rather than CPU frequency and graphics card type.
You need a high-class specialist in the IT field, but:
- only for the time while your staff member is on leave (sick or training);;
- the amount of work for him does not exceed a couple of hours per day/week/month and sometimes even his personal presence is not necessarily;
- your budget is not designed for one more non-core employee..
Outstaffing - this is what you need!
We will provide our specialist at your full disposal on the schedule convenient for you: for example, for the full-time or only on holidays and weekends. You do not need the constant presence of a specialist at the territory of your company? We can offer you subscription service by phone or by means of remote administration. You choose the required time for our employee to response the call or to appear at your place.
What it means for you:
- You are not engaged in searching for qualified personnel and do not bear costs to retain it.
- You do not need to worry about keeping employee’s qualification and about his professional degradation in case of the absence of proper occupancy.
- You choose employee’s qualification by yourself and can vary it if necessary.
- Redistribution of risk to the performer in case of illness or absence for any other reason of the rented employee (we will provide a specialist of similar or higher qualification to replace).
- Predictability and transparency of costs, allocation of costs to the prime cost and the absence of social payments.
Specializations Which We Can Offer:
- UNIX System Administrator - knowledge of FreeBSD, RH Linux, Solaris, HP-UX, AIX OSs.
- Windows System Administrator - knowledge of Microsoft OS and Exchange, MOSS, OCS, SCOM, SCCM system software.
- Network Administrator - knowledge of Cisco (28xx, 38xx, 65xx, 72xx, ASA / PIX, WLAN44xx / 55xx), Juniper (IDP, SSG).
- Virtual Infrastructure Administrator - knowledge of VMware ESX Server, VMware Virtual Center, vSphere.
- DB Administrator - knowledge of Oracle 9,10,11 DBMS under various commercial Unix systems, MS SQL.
- Data Storage Area Networks Administrator - knowledge of Brocade, QLogic, HP (EVA), NetAPP.
Moreover, we are ready to comprehensive service and support in the following areas:
- NetApp Data Storage Systems (DSS) Maintenance
- Workstations Fleet Maintenance
- Virtual Infrastructure Maintenance
- Functional Monitoring
For details of these services, read in the tabs.
Tasks to Be Solved
- Increased flexibility and scalability - the ability to plan in simple terms - a workplace
- Better control of the equipment fleet and finance charges on its maintenance
- Improved quality of IT services and the ability to manage.
- Increased productivity
- Increased level of computer security
Increased level of computer security
- A computer with the standardized configuration adequate to the tasks to be solved.
- Licensed basic software (Windows operating system, Microsoft Office, anti-virus, etc.).
- Connection to the network for the ability to use other services (the Internet access, email, file resources of shared access, etc.).
- As part of the workplace service, repair and replacement of equipment which does not meet SLA parameters and the basic software upgrade to newer versions are performed.
- Technical support within the framework of the contract
- Preventive monthly and quarterly PC maintenance
You are the head of the IT department. Your company has its own well-developed IT infrastructure, equipment and high quality personnel. Activity of your company does not imply the use of outsourcing but you need confidence in timeliness and correctness of informing you and your specialists about the occurred or expected incidents. You do not want to get to know about the problem from the general director or other members.
We Offer:
- Methodology of monitoring implementation in the paradigm of IT services enabling to describe all its functional components, not forgetting about the annoying little things.
- Proactive Monitoring (trends analysis and reaction prior to the incident as such).
- Timely notification of the customer’s responsible professionals according to the approved regulations.
- Implementation of the agreed actions when certain events occur
- Observing and response in 24x7x365 mode.
